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By the end of this chapter, you should be able to:
➔ Define human resource planning (workforce planning)
➔ Explain the concept of labour turnover
➔ Identify internal and external factors that influence human resource planning (such as demographic change, change in labour mobility, new communication technologies)
➔ Outline common steps in the process of recruitment
➔ Define the following types of training:
● on the job (including induction and mentoring)
● off the job
● cognitive
● behavioural
➔ Define the following types of appraisal:
● formative
● summative
● 360-degree feedback
● self-appraisal
➔ Outline common steps in the processes of dismissal and redundancy
➔ Describe how work patterns, practices and preferences change and how they affect the employer and employees (such as teleworking, flexitime, migration for work)
➔ Explain outsourcing, offshoring and re-shoring as human resource
strategies
➔ Evaluate how innovation, ethical considerations and cultural
differences may influence human resource practices and strategies
in an organization